We run your internal systems together: fixes, small changes, the integrations between them, and a quarterly roadmap you sign off before it starts.
All prices exclusive of 18% GST. GST invoice issued against every payment.
You never planned this. You bought one tool, built a second, and inherited a third when the new plant opened. Each one works on its own. None of them agree on what a customer is, and nobody in the building owns the whole picture.
A small team that holds every system you put under the retainer, and the roadmap that decides what gets built next quarter.
Onboarding is longer here because there is more than one system to learn. After that the month has a shape and the quarter has a plan.
We read every system in scope, run each one, and write down what is broken, undocumented or held together by a single person. You get that in writing before anything else starts.
We rank what the takeover found against what your ops head has been asking for. You approve the quarter in writing before we build any of it.
Requests arrive through the month. Bugs get fixed as they land. Everything else ships on the release date, so your floor learns a screen once a month.
We show what shipped, what slipped and where the hours went. Then we agree the next quarter, in writing, before it begins.
One monthly fee across every system in scope, with the hours pooled, not split into separate vendor budgets. Billed monthly in advance.
All prices exclusive of 18% GST. GST invoice issued against every payment.
Scope and access. How many systems sit inside the retainer, whether we can get at the source code, and where the servers live. Three systems on infrastructure we can reach is the standard tier. A fourth system, or a plant server we can only touch through your VPN, gets quoted before the quarter starts.
Bugs are picked up as they land, inside the response window this tier carries. Everything else goes into the release train and ships on a fixed date each month, so your floor is trained once rather than every week. Requests arrive in one group chat. On the first working day you get an hour statement split by system.
Hours are pooled across every system in scope, so a heavy month on the ERP borrows from a quiet month on the dashboard. How unused hours carry is written into your agreement before you sign. You get a monthly statement showing where they went. If two quarters in a row finish well under the block, we will tell you to move down a tier.
One person with authority to approve the quarterly roadmap without convening a committee. Source access and server logins for every system in scope, and a staging environment for each. And one real user per system who will test a release before it reaches the floor, because we cannot verify a dispatch flow from a laptop.
You own every repository, database and server from day one, including work we do on systems we did not build. The minimum term is three months, and the notice period after that is set in your agreement. On exit you get the roadmap document, the handover pack, every credential, and a call with whoever takes over.
Yes. We are GST registered and each month gets a proper tax invoice against our GSTIN, raised on the first working day. Every price on this page is exclusive of 18% GST. Billing is monthly in advance by bank transfer or UPI. Hosting, SMS and gateway charges we pay on your behalf appear separately, at cost, with receipts.
Send a message listing the systems you run and who built each one. We will tell you within a day whether they fit under a single retainer.
