We take over one internal system: fixes, small changes, backups, monitoring, and the call when it breaks at eight at night. One fixed monthly fee.
All prices exclusive of 18% GST. GST invoice issued against every payment.
The system works. It has worked for two years. But the person who wrote it is gone, nothing has been touched since handover, and every small change now needs a quote, a wait and an argument.
Not a ticket queue. The same two people every month, who have read your code and sat on your floor.
The first week is us learning your system. Every month after that runs the same way, so your team always knows when things happen.
We read the code, run it ourselves, and write down what is broken or undocumented. You hand over repository access, server logins and whatever notes exist.
We fix what the takeover found: dead backups, expired certificates, missing monitoring. This comes out of your first month of hours, before any new work starts.
Requests come in through the month. Bugs get picked up as they land. Small changes are batched into two releases, mid-month and month-end.
On the first working day you get last month itemised, plus a short note on what is worth doing next.
One monthly fee, one system, a fixed block of hours held for you. Billed monthly in advance, with a minimum term so the takeover week is worth doing properly.
All prices exclusive of 18% GST. GST invoice issued against every payment.
Three things: how many systems sit under the retainer, where the servers live, and how fast you need us to answer. One system on infrastructure we can reach is the standard tier. A plant server behind your VPN, or a stack we have never worked in, adds ramp-up in the first month. We quote that before we start, never after.
You raise everything in one WhatsApp group. Bugs get picked up as they land, inside the response window on this tier. Small changes are batched into two releases, mid-month and month-end, so your floor staff learn a screen twice a month at most. On the first working day you get an itemised statement of where the hours went.
You get a monthly statement showing where the hours went, line by line. How unused hours carry is written into your agreement before you sign, so there is no argument about it later. If two months in a row finish well under the block, we say so and suggest you drop scope or add a system. We do not invent work to fill the sheet.
One person who can approve a change without calling a meeting. Repository access, server logins and any documentation that exists, even if it is a WhatsApp thread. A staging environment, or permission to build one. And somebody who will confirm a fix works on the floor, because we cannot test a weighbridge from a laptop.
You own the code, the database and the servers from day one. We hold no licence over any of it and nothing is locked to us. The minimum term is three months, and the notice period after that is set in your agreement. On exit you get the handover pack, every credential, and a call with whoever takes over.
Yes. We are GST registered and every month gets a proper tax invoice against our GSTIN, raised on the first working day. Every price on this page is exclusive of 18% GST. Billing is monthly in advance, by bank transfer or UPI against the invoice. Hosting and SMS charges we pay for you are billed at cost, with receipts.
Send a message saying what the system does and what it was built in. We will tell you within a day whether we can take it over.
